Marketing ROI Training

  • Creative Effectiveness

    Learn the strategies, tools, tips & tricks that help ensure strong campaign ROI

  • Creating an Effective Culture

    Learn the processes, people and partnerships you need to create a team motivated to drive strong campaign ROI

  • Pitching Effectively

    Learn the do’s & don’ts of crafting a winning pitch and how to reduce the chaos

  • Getting to Effective Work, Faster

    Learn how to reduce the number of rounds it takes to create logos, campaigns, rebrands and more

  • Presenting Effectively

    Learn strategies that help you connect, persuade and win over any audience you sell to

  • How to Become a Creative Director

    Learn how to find your leadership style, how to give feedback, how to earn trust and more

  • Effective Input & Feedback

    Learn how to get the input and give the feedback teams need to be effective

  • The Effie Awards & How to Win One

    Learn what makes a strong Effie case, and what doesn’t, from the POV of a 3-time Effie judge

  • Effective Storytelling

    Learn how to tell a powerful story and why it’s so important for human persuasion

Creative Effectiveness

Training based on building creative effectiveness cultures at two agencies, winning multiple Effie Awards and being an Effie judge

    • Why creative effectiveness is a must for agency/client success

    • How to infuse creative effectiveness into your workflow and culture

    • The key components of creatively effective campaigns

    • How to evaluate creative effectiveness vs creative and give useful feedback

    • The Creative Ladder and how to use it

    • Examples of creatively effective work that will inspire your team 

    • The ROI creative effectiveness brings to your culture

    • Budget-approvers who see marketing as a cost vs a driver of ROI

    • Low budgets that require earned impressions to achieve sales goals

    • Agency/client relationships in need of a reboot or reinvigoration

    • Internal teams who don’t think enough about agency profitability/growth

    • Difficulty getting internal teams aligned on how to solve marketing problems

    • A traditional process that doesn’t always deliver effective work

    • It’s a proven method to deliver significant marketing ROI

    • It aligns agency and client at project initiation saving time and budget

    • It leads to work that’s more satisfying and fun

    • It makes doing better work easier

    • It creates a genuine agency/client bond

Getting to Effective Work, Faster

Training based on leading creative departments ranging from 6-60 people

    • Creative sprints and how to run them

    • When/how to use the Creative Ladder

    • How to get approvals faster on highly subjective assignments like logos and taglines

    • How to create a brief that inspires great work

    • How to sell work with fewer rounds of approvals

    • Project deadlines that are shorter than they should be

    • Project budgets that are lower than they should be

    • A smaller team than necessary to do the work

    • It increases job profitability 

    • It increases employee productivity

    • It fosters internal team collaboration 

    • More team members feel ownership of the work

    • It removes frustration, stress and makes creating the work together fun

Effective Storytelling

Training based on three decades of engaging all types of audiences and being the creative presenter in 100+ pitches

    • How to tell a powerful story

    • Why storytelling is vital to human persuasion 

    • Which stories affect which types of audiences and why

    • How to choose the story’s point of view

    • Transitioning from story to a compelling call to action

    • An undifferentiated brand or product

    • To connect with your audience in a new way

    • Clients or co-workers who don’t understand the value of emotional persuasion

    • It helps you find emotional ways to connect with your audience

    • It helps you create content your audience wants to engage with

    • It leads to more effective work with better ROI

Presenting Effectively

Training based on 500+ presentations given to audiences of 1 to 600 people

    • How to truly know your audience and tailor how you present to key decision makers

    • How to win an audience quickly and what to do if you’re losing them

    • The biggest mistakes presenters make and how to avoid them

    • The difference between presenting in a non-competitive vs competitive situation

    • How to frame creative in ways your audience will understand so you sell the best work

    • How to protect the work from getting watered down

    • Presenters who need improvement connecting with and persuading audiences

    • Seasoned presenters who can use a few new tricks 

    • Frequent remote meetings

    • Clients/stakeholders who usually take multiple rounds to approve work

    • It helps you sell more ideas/work/proposals

    • It helps you win more pitches

    • Faster client approvals mean higher profitability

    • Selling your best work means better case studies

Pitching Effectively

Training based on three decades of pitch experience with over a .400 winning percentage

    • How to determine if you have a real chance of winning

    • Knowing how the decision makers think before you meet them

    • How to handle the chemistry meeting

    • The structure of a winning pitch

    • How to handle the client assignment 

    • How to handle unclear or missing client input 

    • How to create a winning pitch deck

    • How to cast the pitch team

    • How to stand above your competitors

    • A “must-win” pitch/proposal opportunity

    • A pitch team with a low winning percentage

    • Your pitch process has gotten stale

    • It increases your winning percentage

    • It drastically reduces pitch chaos

    • It helps you stop pitching business you had no chance of winning

    • It helps improve revenue, profitability and morale

How to Become a Creative Director

Training based on 25 years of experience as an ACD, CD, ECD & CCO

    • How to become a Creative Director

    • Leadership do’s and don’ts

    • Running effective creative reviews

    • Providing useful feedback

    • How and when to use the Creative Ladder

    • Finding the right leadership style

    • Presenting work and selling it

    • The difference between Pitch Work and Real Work

    • How to pitch persuasively 

    • Building a strong relationship with Account Management

    • How to build a creative culture

    • Balancing Creative Department and SMT duties

    • Creative Department management

    • Conflict resolution

    • Hiring the right talent

    • Developing and retaining talent

    • Talent you want to groom to become a creative leader

    • A creative leader with skill gaps or who is seriously under-performing

    • Creatively effective work only happens with strong creative leadership

    • It makes internal creative reviews much more effective

    • It helps your creative leaders think like business leaders

    • It helps your creative leaders build trust with clients

    • It helps your teams sell better work in fewer rounds 

    • It helps creative and account leaders work as an effective team

    • It helps talent retention

Creating an Effective Culture

Training based on being on the senior management team of three agencies

    • The value of building and maintaining an effective culture

    • How to align culture with your positioning

    • How to create a culture that is authentic 

    • How to create a culture that is attractive to talent and clients alike

    • How to hire in a way that strengthens your culture

    • What makes a strong culture thrive year after year

    • What erodes a strong culture—the “watch outs” you must guard against

    • An undefined, unclear or generic culture

    • An organization that’s growing quickly

    • An organization that has added or lost a key account(s)

    • A leadership team that needs an outside POV

    • Culture impacts everything

    • An effective culture decreases several costs

    • An effective culture increases client and talent retention

    • Culture is vital to getting on Best Places to Work lists

Effective Input & Feedback

Training based on working closely with marketing clients of all levels for three decades

    • How to reframe job requests that aren’t likely to solve the problem

    • How to make stakeholders feel ownership of the work so they approve it faster

    • Questions that lead to better input

    • Clients or co-workers who don’t have marketing backgrounds

    • Clients or co-workers who tend to prescribe solutions rather than describing their marketing challenges and desired outcomes

    • Clients or co-workers who don’t understand the importance of emotion in persuading their audience

    • It saves time and budget

    • It creates more effective work with better ROI

    • It makes projects more enjoyable

The Effie Awards & How to Win One

Training based on winning multiple Effies, being a Grand Effie finalist and a three-time Effie judge

    • Why The Effies are the award show CMOs, clients and search consultants really care about  

    • What makes an award-winning Effie case (from the POV of a winner and judge)

    • Key do’s and don’ts to enter a strong Effie case

    • What Effie judges want to see when reviewing your case

    • How to create a timeline and plan that keeps you on track

    • The importance of proper KPI setting and tracking

    • Why campaign optimization is so important

    • The pros and cons of entering

    • To objectively demonstrate your marketing success

    • Internal teams who need a structured, repeatable, proven process to create effective work

    • A desire to get more out of the time and money you put into award shows

    • Something that really gels your team, gives them purpose and boosts morale

    • Learning the Effie process leads to more effective work with better ROI

    • The Effie Awards align your team toward an annual goal proven to drive growth

    • Getting listed on the Effie Effectiveness Index leads to much bigger opportunities

    • It leads to work that’s more satisfying and fun

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